Reserve & Collect
Select Your Departing Terminal

How it works

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1. Select your Departure Location

Choose the Airport and Terminal you are flying from and we will show you the tailored product selection.

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2. Browse & Reserve

Shop our curated assortment and reserve items online 24 hours before to 29 days before your departure date. Be sure to provide your flight details at checkout to allow us to better serve you.

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3. Collect & Fly

⦁ Domestic passengers (fly within US), please head to the designated in-store check in/collection point
⦁ International passengers (fly outside of US), please head to your gate and we will meet you there
⦁ Government issued picture ID and boarding pass is required to collect your order

Get the best of duty free

We offer wide range of product from beauty, liquor, tobacco, confectionary, local gift to accessories

Select Your Departing Terminal

Stress-Free Shopping

Shop on your own terms! Reserve items before they are sold out and skip the line in the store. Shop at the time that works the best for you!

Travel Exlusive and Limited Edition

Take advantage of our exslusive offerring from big name brands and scoop up products that you won’t find anywhere else.

Special Savings

Enjoy our special offers and extra savings only available when you Reserve & Collect online or via our Red By Dufry app.

Get Rewarded

Join Red By Dufry and collect points as you shop to unlock exclusive member offers, discounts and rewards.

Join Red By Dufry

Travel like never before with our global rewards programme that are accepted in 65+ countries. Enjoy exclusive rewards from day one.

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FAQs

When do I pay for the items?
Payment is taken only after your order has been collected. You may see a payment authorization when you place the order online. However, final payment is only charged based on the exact order you have collected.
What forms of payment are accepted?
We accept VISA, Mastercard, American Express, Discover, and Apple pay.
What happens if my travel plans change?
We got you covered! If your flight schedule is changed, your order can still be available for you to collect. We understand travel plans can often change and please contact us as soon as you know your flight is changed.
When do I need to place my order by?
You can place order 29 days before and up to 24 hours before your departure date/time. Please make sure you have enough time to collect your order in store or at the gate prior to your flight.
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