O'Hare International Airport

If you still don’t know Duty Free’s Reserve & Collect service, we suggest you discover all the advantages that you can receive from using it to do your shopping. Reserve your favorite articles through the online catalog on this website. To finalize your order, you need to indicate the Pick up Point where you’d like to collect your Reserve & Collect order so you can take home your tax free purchases with ease.

You need to go to one of the Pick up Points available at the airport to receive your order. Here, you finalize your purchase by paying and collecting your Reserve & Collect order.

Our Pick up Points in Chicago are in our stores in Terminal 1 – Concourse B, Terminal 2, and Terminal 3 – Concourse K. To avoid problems when collecting your order, we suggest you look at the opening hours of our stores at the airport. Remember, if you forget to include one of our products in your online order, you can always continue shopping when you visit our physical stores.

Many travelers already do their shopping through the Reserve & Collect service and enjoy its time and money saving benefits. Reserve your favorite items from our online catalog that stocks a vast selection of tax free name brand products. Don’t wait any longer and place your online order through the catalog of our stores at Chicago O’Hare Airport!

PP
Pickup Points (3)

Terminal 1 Concourse B


Your goods will be ready for pick-up 2 hours before the departure of the flight.

You can also do additional shopping while in store.

Our pick up points are inside our duty free store in the Terminal 1 Concourse B Departures, near gate B9. after security. If you have any trouble finding it, please do not hesitate to ask any of our sales associates.


Any questions? Find your answers in: How does the service work? and FAQs.


Terminal 2 Concourse EF


Your goods will be ready for pick-up 2 hours before the departure of the flight.

You can also do additional shopping while in store.

Our pick up points are inside our duty free store in the Terminal 2 Concourse EF Departures, near gate E3 after security. If you have any trouble finding it, please do not hesitate to ask any of our sales associates.


Any questions? Find your answers in: How does the service work? and FAQs.


Terminal 3 Concourse HK


Your goods will be ready for pick-up 2 hours before the departure of the flight.

You can also do additional shopping while in store.

Our pick up points are inside our duty free store in the Terminal 3 Concourse HK Departures, near gate K5 after security. If you have any trouble finding it, please do not hesitate to ask any of our sales associates.


Any questions? Find your answers in: How does the service work? and FAQs.

.